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Easy populate requires the ability to create temporary files in your catalogs /temp folder. By default Apache, your web software uses your servers php.ini file to define this directory as "/tmp" which is the server root tmp folder and your account does not have file access to this folder. Therefore easypopulate creates the easypopulate files in a directory it cannot read from.

To correct this issue, ask your host to create a custom field in your .htaccess or vhost.conf file (depending on plesk or cpanel).

The correct configuration of your hosting account to allow easypopulate to do this is as follows:

php_admin_value upload_tmp_dir /path/to/your/oscommerce/temp

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