The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.
Accounting and Bill Payment (7)This category covers topics related to billing and account management |
Cpanel/WHM and Plesk Questions (19)This category contains articles designed to help you with specific tasks in either Cpanel WHM or Plesk |
Dedicated Server Administration (16)Questions related to the management of dedicated servers running *NIX and Windows |
Domains Management (3)If you are looking for answers to your questions on how to register or manage your domain names, this is the place to look. |
E-Mail and Webmail (4)This category covers explanations of topics related to setting up your email software, to using our built in webmail system. |
New Customers Start Here (5)New to Hyperacitve? these are steps you will want to complete to make sure your hosting experience goes smoothly. |
osCommerce Questions (9)Here you will find all answers osCommerce, from general use to advanced features. |
SSL Certificates (1)This category contians questions and asnweres related to ordering, installing and provisioning SSL Certificates |
Web Browser Tips and Tutorials (1)neat tips and tricks for Internet Exporer, Firefox, Opera and Chrome, among others. |
how can i tell if DNS has propagated for my domain name to my new host?The reason your web browser is able to find your website, when you type in a domain name into your address bar, is because that domain name is... Views: 89 |
How To Fix: Error Message - 1054 - Unknown column 'p.products_id' in 'on clause' In osCommerceIf your getting this error it is due to the fact that your server is running PHP 5 or later, and you are running a pre-December 2006... Views: 83 |
Easypopulate links produce blank pagesEasy populate requires the ability to create temporary files in your catalogs /temp folder. By default Apache, your web software uses your servers... Views: 77 |
Custom name servers for resellers?For WHM/Cpanel Resellers, (for plesk users, see below) Hyperactive offers all hosting resellers custom nameservers. such as, ns1.yourdomain.com... Views: 75 |
How do I change my Portal / Support Password?To update your portal, billing and support password, do the following: Log into https://portal.hyperactivehosting.com Click "My Details" from... Views: 72 |